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Manager Self Service gives you direct access to information held in ESR and the ability to update information for the employees within your team. As part of the Workforce Systems Transformation Programme, we are introducing the following... Read More

Outpatient Close Diary Sessions This option allows you to close a session to prevent further appointments being booked and to open a closed session. From PAS Outpatient Managers Function menu select or type H O D C S Outpatients Close Diary Sessions.... Read More

Letter Function Keys Within the letter set up text editor A L T (Amend Letter Text) the following keys are available Keys Function CTRL F5 Displays keyboard help CTRL F6, I For insertion, correction or deletion of the data field at the... Read More

Cancelling Clinics with no patients booked Select or type H O C E for Clinic Enquiry. Enter the diary code and date for the clinic you wish to cancel. Select OPTION 3 - Follow up / New. Enter O for Other. Enter C N for Cancel. You will now have... Read More

Audit Trail From your menu type H G A T Enter the C R number of the patient. Choose the line number you wish to look at. Page up and Page down as necessary by typing P D or P U. You can also use function keys ControlC T R L + F 2 (page up) and... Read More

Amending clinic slots This function will allow the amendment of the urgency code for a single clinic session. e.g. to change a new slot to a follow-up slot / add time slot / delete time slot. Select Clinic Enquiry (or type H O C E) from your menu.... Read More

Adding a new date to an Irregular Clinic From your menu select Outpatient Managers Functions. Select Diary Setup (or type H D S U). The next screen will require you to enter the location that the clinic is set up in e.g. T R for Treliske. Select... Read More

Adding a Session Message Type H O C E for Clinic Enquiry. Enter the diary code and date for the clinic you wish to add a session message. Select the relevant clinic and then the Follow up/New view. Enter C for Change. The Change Session screen will... Read More

Adding slots to a clinic This function will allow the adding of a slot to an individual clinic. Select Clinic Enquiry (or type H O C E) from your menu. Type in the Clinic Code and clinic date that requires amending. Note – if you are adding slots... Read More

Manager/Admin Self Service gives you direct access to information held in ESR and the ability to update information for the employees within your team. Please use this document as a guide for any frequently asked questions. If you cannot find a... Read More