HealthRoster

Loop Guide and Frequently Asked Questions General Loop Information Section 1 How do I access Loop from work or home? Q1 How do I reset my password? Q2 Why has IT suspended my account? Q3 Personal Roster Section 2 Why can’t I see my substantive... Read More

Set up guidance video Connecting to Loop Video Link Open your phone’s application store, search “Allocate Loop” and install Open Loop and you will see this screen. If you have previously used MeAllocate, Sign In and use those login... Read More

The Flexible Working and Work Life Balance Policy states the following in relation to annualised hours: “Annualised hours - give organisations and staff extra flexibility to vary their patterns of work across each year according to service need and... Read More

What is Healthroster Finalisation? Finalisation is the process of electronically confirming staff rosters are accurate after the roster period has passed and authorises payroll to process payments. Prior to finalisation, ensure all Healthroster... Read More

If you have spare shifts that you will not require on a particular day, you can use the “Move Demand” function to move onto a day where they are needed. Important: Please be aware that shift enhancements are calculated based on the day the shift... Read More

If you have a member of your team who is unfortunately going to be unwell for an undetermined amount of time, you can record this as an Open Ended Sickness episode within HealthRoster / Optima. This will instruct the system to automatically extend... Read More

Select the shift(s) you need to send to Bank, right click, “Send To Bank”: Fill in the details required, the red * sections are the only fields that are mandatory. You can type into these fields to locate the required grade. You can also input a... Read More

With the implementation of ESRGO, whenever a change is sent to ESR via Manager Self Service (MSS) that impacts a team members’ posting, i.e., change in banding, the sync from ESR into HealthRoster/Optima will remove them from any team on the... Read More

If there is not yet a set end date for a sickness entry, the end date needs to be set to at least the end of the upload week.   Example - the below sickness is finalised 29/04/2022 with an end date of 08/05/2022.   The monthly upload to Payroll... Read More