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Web referral processing including guidance for duplicate records guide, has been attached as a document to this article Read More

Historical Referrals 1.To review a patient’s historical referrals, navigate to the Assessment Dashboard.2.From the Active Referrals page, select the patient record by clicking on the row next to their name.3.Then click on Edit. 4.On the Client... Read More

Procedure overview This SOP applies to IToCH’s and Receiver services if they ‘Admit’ or ‘Decease’ in error a referral sent in Strata pathways. Other (reference documentation) N/A Requirements Click here to enter text.... Read More

Procedure overview Guidance for Transfer of Care Hub (ToCH) prioritisers and progress workers/administrators who triage and case manage hospital discharge referrals respectively on how to refer to commissioned Pathway 1 providers. Guidance Generally... Read More

If you are responsible for triaging Strata referrals, always remember to assign your referral to 'Triaged and routine onward referral' after you have completed all steps associated with triaging a referral including: 1. Accepting the... Read More

To send the referral request once all of the patient information and referral details have been added into the referral request form, including all the mandatory information fields the grey tabs will display green ticks). Your referral is now ready... Read More

Procedure overview Describes how Integrated Care Area Transfer of Care Hubs (IToCHS) convert an emailed referral from GP practice to a Strata referral. Other (reference documentation) N/A Requirements Exceptional use only. Most referrals will come... Read More

From the panel view, click on and highlight the required patient to access the referral information. The blue action buttons now becomes visible. Click on the arrow in blue print button, to view the available print options. Select the required... Read More

There are two fields that must be updated when a patient has been relocated.   These fields are the Referral Owner and the patient’s Current Location.   This is done from within the referral form, therefore, first search for and open the... Read More

Once the patient referral details have been reviewed and you wish to accept the referral (or mark as reviewed), click accept or received (depending on your care type) The Accept or Received dialogue box opens. The Accepted date defaults to today... Read More