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Historical Referrals 1.To review a patient’s historical referrals, navigate to the Assessment Dashboard.2.From the Active Referrals page, select the patient record by clicking on the row next to their name.3.Then click on Edit. 4.On the Client... Read More

Web referral processing including guidance for duplicate records guide, has been attached as a document to this article Read More

You can only admit a client into your service after you have accepted them in PathWays and all updates have been reviewed. Once the client has been accepted and all updates reviewed, click on Admit. The window that opens is date and time stamped.... Read More

Once the patient referral details have been reviewed and you wish to accept the referral (or mark as reviewed), click accept or received (depending on your care type) The Accept or Received dialogue box opens. The Accepted date defaults to today... Read More

1. Procedure overview This Standard Operating Procedure (SOP) applies to those services who receive referrals in Strata pathways to deliver care and support, following integrated Transfer of Care Hub (IToCH) triage. This SOP is supported by training... Read More

Section1 – Comments Overview Users may need to provide additional information, in the form of comments, to a client referral. To send a comment you must decide who the comment is intended for, the ITOCH or the referrer, and add the comment... Read More

Section 1 – Comments Overview Comments can be added against an individual referral or on a group basis, by using the group comment button. The TOC referral and the receiver service referral(s) are separate and independent referrals. Only the sender... Read More

Procedure overview Guidance for Transfer of Care Hub (ToCH) prioritisers and progress workers/administrators who triage and case manage hospital discharge referrals respectively on how to refer to commissioned Pathway 1 providers. Guidance Generally... Read More

Business continuity Plan and supporting documentation have been attached to this article. Read More

The following guidance has been produced in response to feedback that the high volume of comments in Strata is confusing and it can be unclear who the comment is directed to, its purpose and its priority. Principles Comments should be used... Read More