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Web referral processing including guidance for duplicate records guide, has been attached as a document to this article Read More

rcht.alerts@nhs.net This is the generic email account that must be used to notify the Records Management Team of any requests for alerts. Alerts are recorded in PAS and are then pushed through to Maxims and Oceano for clinicians to see. There are a... Read More

Business continuity Plan and supporting documentation have been attached to this article. Read More

The following guidance has been produced in response to feedback that the high volume of comments in Strata is confusing and it can be unclear who the comment is directed to, its purpose and its priority. Principles Comments should be used... Read More

To send the referral request once all of the patient information and referral details have been added into the referral request form, including all the mandatory information fields the grey tabs will display green ticks). Your referral is now ready... Read More

Procedure overview This Standard Operating Procedure (SOP) applies to those services who receive referrals in Strata pathways to deliver care and support, following integrated Transfer of Care Hub (IToCH) triage. This SOP is supported by training... Read More

Procedure overview Describes how Integrated Care Area Transfer of Care Hubs (IToCHS) convert an emailed referral from GP practice to a Strata referral. Other (reference documentation) N/A Requirements Exceptional use only. Most referrals will come... Read More

Procedure overview This Standard Operating Procedure (SOP) sets out how referrals will be managed in Strata for people waiting for P1 service capacity and are discharge from acute hospital setting to be transferred to a Community Hospital. The... Read More

A patient’s referral priority (referral type) can be changed from the Referrals dashboard in the Service Provider module. To do this, open the referral by clicking on the tile. Click on the Details tab. Click on the blue text describing the... Read More

Procedure overview This process applies to all IToCH staff when sending referrals or correspondence relating to referrals to receiver services. The risks of not sending referrals or correspondence from generic email addresses is:  Correspondence... Read More