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Procedure overview This procedure provides guidance to Integrated Transfer of Care Hubs (IToCH’s), the Independence and Wellbeing Service (IWS) receiver service and Cornwall and Isles of Scilly Integrated Care Board Continuing Healthcare (CHC)... Read More

Historical Referrals 1.To review a patient’s historical referrals, navigate to the Assessment Dashboard.2.From the Active Referrals page, select the patient record by clicking on the row next to their name.3.Then click on Edit. 4.On the Client... Read More

This guide is for use within the IToCH hubs, to view all changes that are made on the patient record (incl Sender/Receiver changes) Locating Report From the Patient Record, go to the Client Details Tab – highlighted below Select the Profile... Read More

1. Procedure overview This Standard Operating Procedure (SOP) applies to those services who receive referrals in Strata pathways to deliver care and support, following integrated Transfer of Care Hub (IToCH) triage. This SOP is supported by training... Read More

Section1 – Comments Overview Users may need to provide additional information, in the form of comments, to a client referral. To send a comment you must decide who the comment is intended for, the ITOCH or the referrer, and add the comment... Read More

Section 1 – Comments Overview Comments can be added against an individual referral or on a group basis, by using the group comment button. The TOC referral and the receiver service referral(s) are separate and independent referrals. Only the sender... Read More

Section 1 – Comments Overview Comments can be added against a specific referral or, on a group basis, by using the group comment button. The TOC referral and the receiver service referral(s) are separate and independent referrals. Therefore, it is... Read More

Procedure overview This SOP applies to IToCH’s and Receiver services if they ‘Admit’ or ‘Decease’ in error a referral sent in Strata pathways. Other (reference documentation) N/A Requirements Click here to enter text.... Read More

Procedure overview Guidance for Transfer of Care Hub (ToCH) prioritisers and progress workers/administrators who triage and case manage hospital discharge referrals respectively on how to refer to commissioned Pathway 1 providers. Guidance Generally... Read More

Web referral processing including guidance for duplicate records guide, has been attached as a document to this article Read More