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Procedure overview This Standard Operating Procedure (SOP) applies to those services who receive referrals in Strata pathways to deliver care and support, following integrated Transfer of Care Hub (IToCH) triage. This SOP is supported by training... Read More

Procedure overview Describes how Integrated Care Area Transfer of Care Hubs (IToCHS) convert an emailed referral from GP practice to a Strata referral. Other (reference documentation) N/A Requirements Exceptional use only. Most referrals will come... Read More

Procedure overview Guidance for Transfer of Care Hub (ToCH) staff on how to record referrals for 2 hour urgent community response (UCR) in the Strata Pathways referral management and/or RiO systems. UCR referrals are for people in their own home a... Read More

Procedure overview This procedure provides guidance to Integrated Transfer of Care Hubs (IToCH’s), the Independence and Wellbeing Service (IWS) receiver service and Cornwall and Isles of Scilly Integrated Care Board Continuing Healthcare (CHC)... Read More

From the panel view, click on and highlight the required patient to access the referral information. The blue action buttons now becomes visible. Click on the arrow in blue print button, to view the available print options. Select the required... Read More

If further information to help you to assess the referral is required, click on Request for Information (RFI). The Request for Information box will open. Enter the Reason and a Comment and click the Request for Information button. This will return... Read More

MS Teams Overview Description: MS Teams is a continually evolving communication tool that provides a way to work together remotely and allows information to be shared easily.  Within MS Teams you to instant message and video call colleagues in... Read More

How to complete an eLearning assessment on TAS Prerequisite You must be logged into your registered and verified TAS account. If you haven't yet registered for a TAS account please refer to the help guide TAS - Register for my account Opening... Read More

How to cancel my course booking on TAS Prerequisite The course you want to cancel must be a future booked course. You must be logged into your registered and verified TAS account. If you need help logging into TAS please review the help guide TAS -... Read More

How to book a classroom course for a colleague on the TAS system When booking a course, if you are not already logged in, the booking process will prompt you to log in. This guide shows this method. Prerequisites You must be logged into your... Read More