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Administrator Self Service gives you direct access to information held in ESR and the ability to update information for the employees within your team. As part of the Workforce Systems Transformation Programme, we are introducing the following... Read More

As an Approving Manager, with Manager Self Service access, you can make changes directly but will also need to approve change transactions completed by a user with Admin Self Service. You will be notified in ESR, along with a notification email. You... Read More

Patient Engagement Portal (Patient Hub)   Contents Patient Hub Portal 2 Introduction. 2 Patient Hub – the patient’s view. 3 Patient notification. 3 Patient portal login. 5 Appointments. 7 Rebook or cancellation requests. 12 Letters. 12... Read More

This short guide is to be used where you or the client intends to provide their own audio recordings for use in video conversion.  Please also refer to the 'Voice over scripts' and ‘ Video production 3rd party ‘guides for... Read More

 This short guide is to be used where you or the client intends to provide their own raw screen recordings for video conversion.   Please also refer to the 'Voice over scripts' guide for further information.  Screen Resolution Prior to... Read More

1. Procedure overview This Standard Operating Procedure (SOP) applies to those services who receive referrals in Strata pathways to deliver care and support, following integrated Transfer of Care Hub (IToCH) triage. This SOP is supported by training... Read More

Development The IT Training department can offer tailored voice overs for your videos from AI generated in a variety of voices to bespoke using real inhouse narrators. The scripts you supply should observe the standards identified within this article... Read More

Flexible Working Request In my Team Assignment Information, click Flexible Working. You will be presented with your supervisor hierarchy, find the employee, and click Action. You will be taken into the employees flexible working request summary... Read More

In the main menu click End Employment (Approval Required). Supervisor Hierarchy As with Hours Change and Assignment Change, you will need to find the employee in your Hierarchy and click Action once you have the correct record. End Employment Form... Read More

Section1 – Comments Overview Users may need to provide additional information, in the form of comments, to a client referral. To send a comment you must decide who the comment is intended for, the ITOCH or the referrer, and add the comment... Read More