Welcome to the CITS IT Skills Pathway

The IT Skills Pathway provides access to quality assured learning and assessment products from basic digital literacy and skills through to more advanced Microsoft Office products. It has been developed to provide an officially recognised route of learning for the whole workforce.

Its purpose is to encourage everyone working with IT to review their current IT skills and knowledge against recognised standards, determine what their skill gaps are and then identify their current and future training requirements based on the products that are available.

Office 365 Essentials

Digital Skills

Digital Literacy for the workplace

Getting Started

Getting started
Digital literacy

Digital Devices

Introducing digital devices

Apps, Applications and Files

Manufacturers, operating systems and applications
Managing files
Using external devices and storage
Sharing information

Staying Safe

Viruses, malware and virus checkers
Phishing and unverified links
Your digital footprint
Password security

Communications

Using email and webmail
Online chat
Blogs and podcasts
Social networks
Etiquette and eithics

The Internet

Connecting to the internet
Web browsers
Using search engines
the internet of things

Digital Skills for the workplace

Mouse Skills

Moving the mouse, clicking and dragging
Scrolling

Keyboard Skills

Letters and numbers
Capital letters
The insertion point / text entry curser
Punctuation and symbols
The return key
Backspace and delete
The tab key

Switching On and Off

Power switches and switching on
Logging on
Changing your password
Locking the computer
Logging off
Restarting
Shutting down

Working with Windows

The desktop
The start menu
Parts of a window
Maximise, minimise, close and restore
Moving a window
Resizing a window

Working with Applications

Starting applications
Working with dialogue boxes and task panes
Opening files
Switching between windows
Overtyping
Selecting text
Using the clipboard cut, copy and paste
Copyright images
Using task manager
Snipping tool
The problem steps recorder

File Management

Introducing the computer filing system
The 'This PC' window
Locating your network drive
Working with folder explorer view
Finding and opening files and folders
Sorting files
Creating folders
Moving and copying files and folders
Renaming files and folders
File compression
Deleting files
Emptying the recycle bin

Web Skills

Introducing web browsers
Using web addresses
Searching the web
Finding and following links
Using web forms

Office 365 Essentials for the Workplace

Working with Microsoft Office applications

Introduction to applications
Common screen elements
Using ribbon tabs
Getting help

Text and text formatting

Selecting and editing text
Text formatting
Using Format Painter
Borders and shading
Organise using bullets
Using hyperlinks
Find and replace text
Using the Thesaurus

Working with tables

Creating tables
Formatting tables
Adjusting tables

Work with files

Saving, Autorecover and File Versions
Using document properties
Using templates
Undo and Redo
Headers and footers
Using the Quick Access Toolbar
Using keyboard shortcuts
Spell checking a file
Page Setup and printing

Working with objects

Using text boxes
Inserting pictures
Inserting online pictures
Manipulating pictures
Using SmartArt
Drawing shapes
Adding charts to a file
Working with objects

Word 365 for the Workplace

Working with documents

Working with documents
Outline a document
Use the Navigation Pane
Add a table of contents
Use bookmarks
Use AutoCorrect

Formatting

Paragraph formatting
Indenting paragraphs
Setting tabs
Page formatting
Inserting page and section breaks

Working with others

Share a document
Merge information into a document
Track changes

Excel 365 for the Workplace

Workbooks and worksheets

Working with workbooks
Managing worksheets
Freeze panes
Split panes
Add headers and footers to worksheets

Entering data

Entering data in the worksheet
Copying, moving and auto-filling data
Define names for cells and cell ranges
Using absolute and relative addresses
Insert and delete rows, columns and cells
Hide and unhide rows or columns
Use pick lists
Use comments

Sorting and filtering

Sorting data
Filter data using AutoFilter

Formatting data

Formatting cells
Format worksheets
Visualise data with conditional formatting

Working with charts

Understanding charts
Changing the chart layout

Formulas and functions

Create and edit simple formulas
Trace formula precedents and dependents
Using common built in functions
Understand error messages

Outlook 365 for the Workplace

Introducing email

Introducing email
Explore the Outlook modules

Using email

Viewing and reading emails
Replying to and forwarding emails
Sending a new message
Using the Address Book
Adding a signature
Working with attachments
Requesting delivery or read receipts
Setting up an out of office reply

Using Contacts

Creating contacts
Creating a new contact from an email
Creating a contact group

Organising messages

Sorting messages
Using folders
Searching emails
Deleting messages
Emptying Deleted Items
Cleaning up the mailbox
Setting up rules for emails

Appointments and meetings

Create an appointment from an email
Create an appointment
Request a meeting
Use the Scheduling Assistant
Make changes to a meeting
Share your calendar with a colleague

PowerPoint 365 for the Workplace

Setting up a Presentation

Create a presentation from an outline
Creating a Master slide

Adding Content to Slides

Arrange objects
Adding animation
Insert audio and video content

Working with Slides

Managing the slide layout and design
Adding slide transitions

Delivering a Presentation

Running and viewing the presentation
Use timings and narration
Creating notes and handouts

Microsoft Teams

Getting started with Teams

What is Teams?
The Teams interface
Joining a Teams call
Microphone and video settings
Meeting etiquette

Interacting with Teams

Raising hands
Chat
Sharing your screen
Posts (Conversations)
Calendar - joining a meeting

Scheduling Teams meetings

Scheduling a meeting in Teams
Scheduling a meeting in Outlook
Inviting other people to call or chat
Meet Now

Managing a Teams meeting

Admit from lobby
Attendance Lists
Mute others
Recording and sharing a meeting
Enable and share the Whiteboard
Breakout rooms - use of and monitoring

Administering Teams

Adding Channels
Sending emails to a channel
Saving posts
Setting up your Team
Adding and removing members
Joining a Team

Going further

How to structure your Team (Channels)
Files - adding documents
Sharing and co-authoring
"@" mentions
Edit and Delete messages
Meeting Notes
Controlling notifications
Find and add Apps
Wikis