Cisco Telephone
Introduction
The current telephones within the trusts are being replaced and the following video and guides will give you the required knowledge on how they work.
IMPORTANT NOTE: During the video the presenter talks about external call, dial 8, within our trust this is not changing and remains dial 9 for external call. Also will not have the "intercom" feature.
To phone an extension WITHIN your organisation - Dial the last 4 digits of the phone number.
To phone an extension OUTSIDE your organisation precede the last 4 digits of the phone number with the following numbers:
- R C H T, - 7 0 0 0
- C P F T, - 7 1 0 0
- N H S K, - 7 2 0 0
Please allow at least 10 minutes to complete this module. Please ensure that you have the sound enabled on your Computer.
Step 1, - Video
View the video in full.
Step 2, - Guides
Guides
Step 3 - Further Information and Help
Further Information and Help
If after using the video and guides you have a question, please contact your superuser: - The superuser email address cornwall.voice@nhs.net.
Please Note: Following the V o I P rollout please check that your contact details online are updated, Many thanks.
Mobility Users, - If you have been given a mobility account, follow this guide to sign in or out of the phone. Open the PDF Guide to sign in or out of the phone in a new tab.
