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Patient Engagement Portal (Patient Hub)   Contents Patient Hub Portal 2 Introduction. 2 Patient Hub – the patient’s view. 3 Patient notification. 3 Patient portal login. 5 Appointments. 7 Rebook or cancellation requests. 12 Letters. 12... Read More

Procedure overview This procedure provides guidance to Integrated Transfer of Care Hubs (IToCH’s), the Independence and Wellbeing Service (IWS) receiver service and Cornwall and Isles of Scilly Integrated Care Board Continuing Healthcare (CHC)... Read More

Patient Hub – Patient Record Description:This system enables administration staff to see the patients’ side of Patient Hub. To view Outpatient appointment status’s and letters and review any text messages that are sent to the patient.... Read More

Patient Hub - I’ve Arrived Description:This is a virtual queuing system which queues patients side the clinic waiting rooms until they are required to attend their appointment. This removes the current risk of overcrowded waiting areas but... Read More

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Patient Hub - I've Arrived   What is I’ve Arrived? Logging into I’ve Arrived Clinic Page I’ve Arrived Statuses What does the patient receive?     What is I’ve Arrived? I’ve Arrived is a module from... Read More