In order to record the actual work time and the phased return part in working hours, you must record each shift and unavailability separately.
If the staff member is coming to work for the start of the shift, add the shift then add an unavailability, starting when they will finish their working day, i.e., in this example the staff member usually works 09:00 - 17:00 with a half an hour break.
Right click on the shift:
Amend the unavailability hours to take into account the break that would be applicable if this was a full day:
The roster should then show similarly to the below:
If the staff member is going to be working the middle part of the shift (starting the shift later and finishing earlier than usual), you will need to add an unavailability either side of the shift, remembering to time adjust as necessary, so that it looks similar to the example below:
If the staff member’s agreed phased return means that they will still work their full days, but not as many days as they usually would within the working week, enter full day phased return entries on the relevant days, e.g.:
Ensure that the unavailability hours mirror the usual working hours/shifts cancelled by the unavailability entry:
Finally, ensure that at the end of the working week, the staff member’s net hours are balanced:
Article ID: 427
Created: March 13, 2025
Last Updated: March 13, 2025
Author: Administrator
Online URL: https://elearning.cornwall.nhs.uk/site/kb/article.php?id=427