Although there is no write-back functionality with a Service Request, comments can be added to a request to capture communication
relevant to the request and will be viewable by other ITOCH team members.
This is done from the Comments tab.
Then click +Add comment.
Add your comments in the text box that opens. And click +Add
Comments will stack in date/order on the Comments page
Article ID: 343
Created: June 28, 2023
Last Updated: December 10, 2024
Author: Eve Adams
Online URL: https://elearning.cornwall.nhs.uk/site/kb/article.php?id=343