To deny or refuse a request, it can be Terminated in PathWays. To do so, click on the Terminate button.
In the window that opens, add a comment if appropriate and click Continue.
The tile will update to a grey TER label, indicating it has been terminated (denied) and will drop off the dashboard once you refresh your screen.
NOTE - When a referral is terminated (denied), the referrer is notified by email of the status with an attached PDF copy of the referral.
Article ID: 342
Created: June 28, 2023
Last Updated: December 10, 2024
Author: Eve Adams
Online URL: https://elearning.cornwall.nhs.uk/site/kb/article.php?id=342