Once the Service Request has been converted into a referral, it must be updated to Completed on the Request dashboard.
Do so by opening the request, by clicking on the tile. Then click on Complete.
In the window that opens, add a comment if appropriate and click Continue.
The status of the Service Request tile will update and drop off the dashboard once the screen is refreshed.
NOTE - When a referral is completed, the referrer is notified by email of the status with an attached PDF copy of the referral.
Article ID: 341
Created: June 28, 2023
Last Updated: December 10, 2024
Author: Eve Adams
Online URL: https://elearning.cornwall.nhs.uk/site/kb/article.php?id=341