Welcome to the CITS IT Skills Pathway
The IT Skills Pathway provides access to quality assured learning and assessment products from basic digital literacy and skills through to more advanced Microsoft Office products. It has been developed to provide an officially recognised route of learning for the whole workforce.
Its purpose is to encourage everyone working with IT to review their current IT skills and knowledge against recognised standards, determine what their skill gaps are and then identify their current and future training requirements based on the products that are available.
Digital Skills
Digital Literacy for the workplace
Getting Started
- Getting started
- Digital literacy
Digital Devices
- Introducing digital devices
Apps, Applications and Files
- Manufacturers, operating systems and applications
- Managing files
- Using external devices and storage
- Sharing information
Staying Safe
- Viruses, malware and virus checkers
- Phishing and unverified links
- Your digital footprint
- Password security
Communications
- Using email and webmail
- Online chat
- Blogs and podcasts
- Social networks
- Etiquette and eithics
The Internet
- Connecting to the internet
- Web browsers
- Using search engines
- the internet of things
Digital Skills for the workplace
Mouse Skills
- Moving the mouse, clicking and dragging
- Scrolling
Keyboard Skills
- Letters and numbers
- Capital letters
- The insertion point / text entry curser
- Punctuation and symbols
- The return key
- Backspace and delete
- The tab key
Switching On and Off
- Power switches and switching on
- Logging on
- Changing your password
- Locking the computer
- Logging off
- Restarting
- Shutting down
Working with Windows
- The desktop
- The start menu
- Parts of a window
- Maximise, minimise, close and restore
- Moving a window
- Resizing a window
Working with Applications
- Starting applications
- Working with dialogue boxes and task panes
- Opening files
- Switching between windows
- Overtyping
- Selecting text
- Using the clipboard cut, copy and paste
- Copyright images
- Using task manager
- Snipping tool
- The problem steps recorder
File Management
- Introducing the computer filing system
- The 'This PC' window
- Locating your network drive
- Working with folder explorer view
- Finding and opening files and folders
- Sorting files
- Creating folders
- Moving and copying files and folders
- Renaming files and folders
- File compression
- Deleting files
- Emptying the recycle bin
Web Skills
- Introducing web browsers
- Using web addresses
- Searching the web
- Finding and following links
- Using web forms
Office 365 Essentials for the Workplace
Working with Microsoft Office applications
- Introduction to applications
- Common screen elements
- Using ribbon tabs
- Getting help
Text and text formatting
- Selecting and editing text
- Text formatting
- Using Format Painter
- Borders and shading
- Organise using bullets
- Using hyperlinks
- Find and replace text
- Using the Thesaurus
Working with tables
- Creating tables
- Formatting tables
- Adjusting tables
Work with files
- Saving, Autorecover and File Versions
- Using document properties
- Using templates
- Undo and Redo
- Headers and footers
- Using the Quick Access Toolbar
- Using keyboard shortcuts
- Spell checking a file
- Page Setup and printing
Working with objects
- Using text boxes
- Inserting pictures
- Inserting online pictures
- Manipulating pictures
- Using SmartArt
- Drawing shapes
- Adding charts to a file
- Working with objects
Word 365 for the Workplace
Working with documents
- Working with documents
- Outline a document
- Use the Navigation Pane
- Add a table of contents
- Use bookmarks
- Use AutoCorrect
Formatting
- Paragraph formatting
- Indenting paragraphs
- Setting tabs
- Page formatting
- Inserting page and section breaks
Working with others
- Share a document
- Merge information into a document
- Track changes
Excel 365 for the Workplace
Workbooks and worksheets
- Working with workbooks
- Managing worksheets
- Freeze panes
- Split panes
- Add headers and footers to worksheets
Entering data
- Entering data in the worksheet
- Copying, moving and auto-filling data
- Define names for cells and cell ranges
- Using absolute and relative addresses
- Insert and delete rows, columns and cells
- Hide and unhide rows or columns
- Use pick lists
- Use comments
Sorting and filtering
- Sorting data
- Filter data using AutoFilter
Formatting data
- Formatting cells
- Format worksheets
- Visualise data with conditional formatting
Working with charts
- Understanding charts
- Changing the chart layout
Formulas and functions
- Create and edit simple formulas
- Trace formula precedents and dependents
- Using common built in functions
- Understand error messages
Outlook 365 for the Workplace
Introducing email
- Introducing email
- Explore the Outlook modules
Using email
- Viewing and reading emails
- Replying to and forwarding emails
- Sending a new message
- Using the Address Book
- Adding a signature
- Working with attachments
- Requesting delivery or read receipts
- Setting up an out of office reply
Using Contacts
- Creating contacts
- Creating a new contact from an email
- Creating a contact group
Organising messages
- Sorting messages
- Using folders
- Searching emails
- Deleting messages
- Emptying Deleted Items
- Cleaning up the mailbox
- Setting up rules for emails
Appointments and meetings
- Create an appointment from an email
- Create an appointment
- Request a meeting
- Use the Scheduling Assistant
- Make changes to a meeting
- Share your calendar with a colleague
PowerPoint 365 for the Workplace
Setting up a Presentation
- Create a presentation from an outline
- Creating a Master slide
Adding Content to Slides
- Arrange objects
- Adding animation
- Insert audio and video content
Working with Slides
- Managing the slide layout and design
- Adding slide transitions
Delivering a Presentation
- Running and viewing the presentation
- Use timings and narration
- Creating notes and handouts
Microsoft Teams
Getting started with Teams
- What is Teams?
- The Teams interface
- Joining a Teams call
- Microphone and video settings
- Meeting etiquette
Interacting with Teams
- Raising hands
- Chat
- Sharing your screen
- Posts (Conversations)
- Calendar - joining a meeting
Scheduling Teams meetings
- Scheduling a meeting in Teams
- Scheduling a meeting in Outlook
- Inviting other people to call or chat
- Meet Now
Managing a Teams meeting
- Admit from lobby
- Attendance Lists
- Mute others
- Recording and sharing a meeting
- Enable and share the Whiteboard
- Breakout rooms - use of and monitoring
Administering Teams
- Adding Channels
- Sending emails to a channel
- Saving posts
- Setting up your Team
- Adding and removing members
- Joining a Team
Going further
- How to structure your Team (Channels)
- Files - adding documents
- Sharing and co-authoring
- "@" mentions
- Edit and Delete messages
- Meeting Notes
- Controlling notifications
- Find and add Apps
- Wikis